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FAQ's

Do you post items to anywhere outside of the UK?
Yes. We post items worldwide
Will I be charged customs duty on my order?
It is possible that VAT and/or customs duty will be charged to you. If you're in the Republic of Ireland we've included a link here - https://www.revenue.ie/en/importing-vehicles-duty-free-allowances/buying-of-goods-online-for-personal-use/buying-goods-from-outside-the-eu.aspx which we hope you'll find useful. If you are outside of the Republic of Ireland we advise you to check your own countries government website for advice. Any customs duty or VAT is the responsibility of the buyer and is NOT included in our prices. Please contact us if you need further help.
If I order something and it's the wrong size, can I return it?
Please view our refunds policy here - https://www.myfairbabyboutique.com/pages/shipping-returns
I've purchased from your website, when will I receive my order?
This will depend on the delivery option you selected at the checkout but we aim to dispatch all parcels within 24 hours (Mon-Fri excluding Bank Holidays). As soon as your order has been dispatched we'll send you an email with your tracking reference.
I'm not sure what size to order?
We know the sizing can vary with all Spanish brands. We do state in the item description if a product is small, if you can't see that information within the description then it usually means the product is true to size fitting. If you would like to verify then please send us a message with a screenshot of the item you're referring to.
 
Do you offer payment plans?
Yes. We offer payment plan via Clearpay, Klarna & Partial.ly on the website. Traditional payment plans through PayPal and bank transfer are also available, please message us to discuss these options.
Do you have a shop? Or are you online only?
Yes. We are based in White Swan Court, Monmouth. Our opening hours are 9.30-3pm Tues-Fri & 10-4pm Saturday. Closed Sunday & Monday